Java Open Source Projects Directory

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Ace Operator is a collaboration tool for enabling interactive communications between live company representatives and online users from web sites. By simply clicking on the "live help" button, online customers can get access to company representatives and exchange information in real-time. In addition, company representatives can monitor online users and initiate a dialog with a user. Ace Operator is ideal for online companies that offer products and services over the web. It is also suitable for pre-sales collaboration and for customer support centers. Ace Operator can be deployed in a hosting environment as a revenue generating application for ASP/ISP and web hosting companies. Ace Operator runs on any Java-enabled computer and is supported on Linux and Windows operating systems.